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Visit our Patient Participation Group website

How do you communicate?

Do you need information in a different format?  Do you need communication support?  If so, please tell a member of the practice staff, telephone us on 01590 672212 or email us at WHCCG.WistariaPractice@nhs.net   The practice is working to achieve the Accessible Information Standard.

Contact by Email

If you are requesting online services using the link in the purple box above you will be asked for your email address.  We value your privacy.  Your email address will only be used for surgery use, including patient news.  Your information will never be sold or distributed to a third party.  If you wish to opt out of email contact please let us know.

Wistaria Surgery

Wistaria Surgery is located to the rear of the New Forest District Council Offices off Avenue Road. Turn off Avenue Road into the New Forest District Council offices, turn right along the front of the NFDC building and continue around to the left. Wistaria Surgery is ahead of you with its car park to the left. There are disabled parking spaces available immediately in front of the surgery entrance.

Milford Medical Centre

The Milford Surgery is at Milford Medical Centre in Sea Road, adjacent to Milford Memorial Hospital. Some parking is available, please be aware that this is shared with the hospital and disabled parking is located near to the hospital and Surgery entrance.

The surgeries were built in 2002. The entrance and all rooms are accessible to patients in wheelchairs and there are disabled toilets. Please tell the receptionist if you need any special help when you telephone for an appointment.   Surgery staff are available from 08:00 – 18:30 Monday to Friday. Our appointment lines open at 08:30, we do not close for lunch. An out-of-hours service is available at weekend and bank holidays.

Appointments+ / Urgent Treatment Centre at Lymington Hospital - out of hours appointments

The provider of the service formerly known as The Practice has changed from 1st July 2019 and is now called Appointments+.  It is located at Lymington New Forest Hospital in Ampress Park, Wellworthy Road, Lymington, SO41 8QD.  Parking is available in the hospital car park and on roads nearby.  Please note that charges apply in the hospital car park.

Appointments+ is an invaluable extension of our services, offering appointments during evenings and at weekends.  Appointments can be booked via Wistaria and Milford Surgeries during our opening times or by calling NHS 111.

Opening hours for Appointments+ are 6.30pm-10.00pm, Monday to Friday and 8.00am to 10.00pm, Saturday, Sunday and bank holidays.

The Urgent Treatment Centre at Lymington Hospital is the service formerly known as Minor Injuries Unit.  In addition to the walk-in service for minor injuries, treatment will now also be available for minor illnesses.

You may be offered a pre-booked appointment if you call NHS 111 for advice or you can attend the walk-in service 365 days a year between 8.00am and 9.00pm.

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(Site updated 10/11/2019)
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