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Latest News

Musculoskeletal Patients Needed!

West Hampshire CCG are looking for patients who have had musculoskeletal (bones and joints) appointments to take part in a focus group.  They are currently reviewing service and would like to hear from people in South West Hampshire.

The meetings would probably be held in the New Forest area but any travel expenses will be covered.

If you would be interested in taking part or would like further information please email Jane Gordon at West Hampshire CCG at jane.gordon5@nhs.net

05/12/18

Practice Manager's Blog - November 2018

To read our most recent blog please click on the link below.

Practice Manager's Blog - November 2018

30/11/18

Cardiology Patients Needed!

West Hampshire CCG are currently reviewing the community cardiology services.  They would like to hear from patients who have used the current services in community heart failure or cardiac rehab and would be interested in taking part in a focus group.

The first meeting is planned for Monday 10th December, 1.30–4.00pm at the CCG, Omega House in Eastleigh and they would be happy to pay for reasonable expenses (travel, petrol and parking). 

The CCG would like to talk to people from across the South West directorate, hence holding the meeting in Eastleigh, but if there were a large enough number of people interested in one particular area they would consider coming to one of the practices to hold a further focus group.

If you would like to take part please email Jane Gordon at West Hampshire CCG at jane.gordon5@nhs.net

20/11/18

Friends and Family Test - October 2018 Results

To see the October statistics and patient comments for our Friends and Family survey please click on the link below.  This is an ongoing survey so please do let us know your thoughts if you have recently had an appointment, even if you have commented before.  It's really important for us to hear patient's opinions.

Friends and Family Test - October 2018

16/11/18

Telephone Triage Appointments

Please be aware, from Monday 5th November 2018 we are trialling a triage appointment system for urgent (on the day) appointments at Wistaria Surgery.

 

This means that when you call in the morning for an urgent appointment a GP will call you back within an hour to assess if an urgent appointment at the surgery is needed.

 

Therefore patients should not come in to the surgery from 8.00am to book an urgent appointment as the GP will need to phone you. You can, of course, come in to the surgery for general appointments and queries.

 

This system can save patients and doctors time and free up much needed appointments. Please be patient and work with our staff whilst we are all getting used to this new system.

30/10/18

NHS Surveys

West Hampshire Clinical Commission Group have a number of surveys on their site which they would like patients to complete.

If you have experienced problems with ear wax, cataracts or knee pain please see survey here.

They would like to hear from you about the extended hours hubs in your local area (The Practice at Lymington Hospital) here and if you have been referred to a hospital or other healthcare service please complete survey here.

All our current WHCCG surveys are on their website https://www.westhampshireccg.nhs.uk/current-

The latest NHS England bulletin is available here.

14/08/18

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